What Sacramento Homeowners Say About Tilehurst Roofing Sacramento
Reviews are the honest record of whether a roofing company does what it says it will. We don’t ask for flattery, and we don’t edit out the tough parts. What you’ll read below comes from homeowners across Sacramento who called us with a leak, a failing roof, or a remodel deadline, and got a written price before any work started. Greg Holloway, our owner, reads every review that comes in. The pattern you’ll notice is specific: the price matched the quote, the crew showed up when we said, and the guarantee was on paper before the crew pulled away.
Recent Reviews
“A section of our roof decking near the ridge cap had started to sag after last winter’s storms. Tilehurst sent a technician who walked the whole roof with me and pointed out where the flashing had failed at the chimney transition. The written quote was in my hands before he left the driveway, and the repair crew finished the same week. The written guarantee was clipped to the invoice when they finished.”
Megan F.
East Sacramento
“We had water staining on the living room ceiling after a heavy rain in January. Tilehurst found that the step flashing along the dormer wall had pulled loose and the underlayment was wicking moisture into the decking. They replaced the flashing, replaced the damaged decking, and sealed everything with new drip edge. Two storms later, the ceiling is dry and the patch we painted hasn’t bubbled.”
Dustin N.
Land Park
“I got three estimates for a full reroof on our mid-century house. Tilehurst was the only company that put the price in writing the same day and didn’t shift a dollar when the old shake came off and we found an extra 40 square feet of rotted sheathing. They honored the original scope and line-item pricing. Greg even walked the final inspection with me before I signed the completion form.”
Gilbert G.
Arden-Arcade
“Our old roof was ceramic tile over dry-rotten battens, the kind of job that scares off a lot of contractors after they look under the first tile. Tilehurst laid out the replacement plan, pulled the permit, and kept us updated by phone during the full tear-off. The crew was in uniform every day, and the gutters were cleaner when they left than when they arrived. That matters when you’ve got a yard full of citrus trees waiting to catch debris.”
Kevin N.
Orangevale
“I called at 9:45 on a Saturday night thinking I’d leave a message and hear back midweek. A live person answered, asked about the leak, and scheduled a technician for the next morning. The tech found that a wind-blown branch had torn a section of ridge cap loose, and he had it re-secured and sealed before noon. The repair failed over the summer heat six months later, and Tilehurst came back at no charge under their 365-Day Done Right Promise. That’s the reason I won’t call anyone else.”
Megan F.
Natomas
“Our attic had been baking all summer, and the August heat was pushing cold air straight out of an old, under-ventilated roof line. Tilehurst added proper intake vents at the soffits and a ridge vent along the peak, then explained exactly why the airflow would change. Within a week the upstairs bedroom was six degrees cooler in the late afternoon. The quote matched the final invoice to the penny, which almost never happens in Sacramento.”
Dustin N.
South Sacramento
Why Customers Trust Us
The reviews above are not accidents. They’re what happens when a roofing company runs on the Kingswell Way: say the price before the work, show up in the window we gave, leave the place cleaner than we found it, put the guarantee in writing, and come back if it fails. Every repair Tilehurst Roofing Sacramento makes is backed by a written guarantee delivered before the crew leaves the job. If that repair fails inside the guarantee period, we return and make it right at no charge under the 365-Day Done Right Promise. That’s not a marketing phrase. It’s a full year of documented accountability on every single job. We also give homeowners a real choice in materials: GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral. The product fits the home, not what happens to be on the truck. When you call, a live person answers, 24 hours a day, seven days a week, including evenings and weekends. No voicemail, no callback queue, no waiting until Monday. If your roof needs attention, call (279) 348-3049 and ask for a free estimate. Greg and the team will put the price in writing before any work starts.
Written by Greg Holloway, Owner at Tilehurst Roofing Sacramento, serving Sacramento and surrounding communities since the Kingswell family of roofing companies was founded in 2000.